Spotcheck was formed initially as an add on service to retail training but soon became the focus of the business and Spotcheck NI came in to being in December 2007.

Our approach to mystery shopping has been developed and refined through our years of experience, from project setup, right through to report delivery. We have built great relationships with our clients and are delighted to work with them year after year.

Our team is enthusiastic about their sector specialisms and able to provide you with a wealth of experience and insight specific to your industry.

Whilst we have the resources and capacity to undertake large programmes, we are also small enough to retain a high level of care and one to one service.

We gain understanding of how your business operates, then organise our expertise around your needs to ensure the mystery shop exercise and resulting business insights are delivered both quickly and effectively.

Our handpicked and well briefed team of mystery shoppers are enthusiastic and keen to provide quality reports which give an honest and accurate picture of the service they experience.

Jill Beasant

Patricia Shepherd